Effective Date: March 26, 2026
LuxePavers Covington Concrete (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide when using our website.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit a contact form.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Name
- Email address
- Phone number
- Project details or inquiry information
- Any other information you voluntarily provide through our forms
We may also automatically collect non-personal data such as:
- IP address
- Browser type
- Pages visited
- Time spent on the website
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes
- Communicate with you regarding your project
- Improve our website and services
- Send follow-up communications related to your request
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Your consent (when you submit a form)
- Our legitimate business interests in responding to inquiries and improving services
4. Data Sharing
We may share your information with trusted third-party service providers only when necessary to:
- Operate our website
- Send communications
- Manage customer inquiries
These providers are obligated to keep your information secure and confidential.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
6. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Object to data processing
To exercise these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: 859 279 0330.